Support

Customer support

For paying customers and pilots, email support with the details below. We do not operate a separate ticketing product at launch — this mailbox is the support path.

Support email

support@shiftresource.com

Sales / demos continue to use hello@shiftresource.com.

Please include:

  • Organization / company name
  • Your name and role (Admin, Supervisor, etc.)
  • Approximate time of the issue (timezone)
  • What you expected vs what happened
  • Screenshots or error text (do not send passwords)

Sales / demos: see Contact.